Processing Specialist

Florence, South Carolina, United States

Apply

Processing Specialist I – Florence, SC

Our client is a premier provider of targeted specialized insurance products in North America and selected other markets.  They are looking for Processing Specialist to work for their Florence, SC office.  Estimated length of this assignment is 6 months with the potential to extend.  This is a remote opportunity, but candidates must be local to the Florence, SC area.

Primary Objectives:

  • Follows standard procedural guidelines for performing tasks
  • Responsible for performing logging checks, processing checks, processing documents, working CLEAR queues, and placing outbound calls to insurance carriers as well as receiving inbound calls from insurance carriers
  • Provides assistance and back up as needed to meet client requirements and SLA’s
  • Handles other duties/projects based on business needs

Major Areas of Accountability:

  • Works under immediate supervision
  • Initially tasks are basic and routine, more experienced associates will perform tasks that are moderate in complexity and often non-routine
  • Initially works in a multiple client/functional environment
  • Research items received via faxes, reports, tasks, correspondence, and refund/return checks
  • Makes appropriate telephone calls to resolve issue
  • Follows client’s standard policies and procedures
  • At the direction of management such assignments may be made with short notice and last for an indefinite period of time
  • Works efficiently in client and company proprietary applications
  • Demonstrates solid technical knowledge and quality performance
  • Meets behavioral expectations: attendance, teamwork, and organizational contributions

Requirements:

  • MS Excel (candidates will be asked to take a beginner MS Excel test)
  • Data entry
  • Ability to type 30 - 40 WPM
  • Attention to detail
  • Go-getter
  • Thinks outside the box
  • Reliable
  • Banking/Mortgage/Finance/Analyst experience preferred